Reference
The Remote control app will not learn certain operations.
- Your tablet device may not be able to learn some remote control operations depending on the remote control. This does not indicate a malfunction.
- The IR data port of your tablet device may not be facing that of the remote control. Check the position of the IR data port of your tablet device [Details], then try again to match the IR data ports of the tablet device and remote control at a distance of about 1 centimeter.