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  • Picture Symptoms: 3D

Top Page > Troubleshooting > Picture Symptoms: 3D

Picture Symptoms: 3D

  • 3D pictures are not displayed. 3D effect is weak.
  • A 3D Sweep Panorama photo cannot be displayed.
  • Black bars appear on both sides of the screen when watching 3D pictures.
  • 3D display automatically switches on when 3D signal is detected.
  • The message [3D signal is detected.] automatically appears when 3D signal is detected.
  • 3D Glasses do not fit properly.
  • LED indicator on the 3D Glasses flashes.
  • You cannot turn the 3D Glasses on.
  • You cannot charge the 3D Glasses. (Applies only to TDG-BR250/BR200.)

3D pictures are not displayed. 3D effect is weak.
  • Be sure that there are no obstacles between the 3D Sync Transmitter and the 3D Glasses.
  • Replace the battery in the 3D Glasses, or charge the battery if the 3D Glasses have a rechargeable battery.
  • Be sure that the 3D Glasses are powered on.
  • If two pictures are displayed side-by-side, press 3D to display the 3D Menu, then press 3D repeatedly until [Side-by-Side] appears. If two pictures are displayed one above the other, press 3D to display the 3D Menu, then press 3D repeatedly until [Over-Under] appears.
  • If the [3D Menu] setting screen appears and 3D pictures are not displayed, turn off the device that plays 3D content and turn it on again.
  • Perceived 3D effect may vary from person to person.
  • 3D effect may be less pronounced if ambient temperature is low.
  • 3D effect may be less pronounced and the display colour will be shifted if you lie down or tilt your head.
A 3D Sweep Panorama photo cannot be displayed.
  • Displaying a 3D Sweep Panorama photo is available only when [Slideshow Effect] is set to [Simple]. To confirm the setting, press OPTIONS, then select [Playback Options] → [Slideshow Effect] → [Simple].
  • Displaying a 3D Sweep Panorama photo via the DLNA-certified media server is not available.
Black bars appear on both sides of the screen when watching 3D pictures.
  • Black bars appear on both sides of the screen in order to process 3D signals for the simulated 3D display mode or when adjusting the depth of 3D pictures in [3D Depth Adjustment].
3D display automatically switches on when 3D signal is detected.
  • Set to manually turn the 3D display on or off. Press HOME, then select → [Display] → [3D Settings] → [Auto 3D] → [Off].
The message [3D signal is detected.] automatically appears when 3D signal is detected.
  • Deactivate the [3D Signal Notification] setting. Press HOME, then select → [Display] → [3D Settings] → [3D Signal Notification] → [Off].
3D Glasses do not fit properly.

(The following adjustments apply only to TDG-BR100.)

  • Set both the switches on either side for a comfortable fit. Close the temple arms slightly inwards to set the switch. ()
  • Bend (adjust) the temple frames for a comfortable fit. ()
  • Adjust the nose pad for your nose. ()
LED indicator on the 3D Glasses flashes.

(The following illustration shows TDG-BR100.)

  • Flashes every few seconds: Indicates the glasses are powered on.
  • Flashes 3 times: Indicates the glasses have been powered off. The glasses turn off if you hold the power button down for 2 seconds, or if no signal from the 3D Sync Transmitter is detected for more than 5 minutes.
  • Flashes 3 times every 3 seconds: Indicates the battery capacity is almost running out. Replace the battery, or charge the battery if the 3D Glasses have a rechargeable battery.
  • LED Indicator
You cannot turn the 3D Glasses on.
  • Replace the battery. (Applies only to TDG-BR100/BR50. TDG-BR100 is used as an example in the following instructions and illustrations.)
    1. Open the battery cover using a coin, etc.
    2. Push the edge of the battery and remove it at an angle.
    3. Insert a battery (CR2032) with its positive (+) side facing up.
    4. Close the battery cover using a coin, etc.
    5. Make sure the cover is closed.
  • TDG-BR100
    TDG-BR100
    Coin, etc.
    Battery (CR2032)
  • Note

    • When opening or closing the battery cover, be sure to insert a coin, etc., into the slot.
You cannot charge the 3D Glasses. (Applies only to TDG-BR250/BR200.)
  • Check if the TV is turned on. The 3D Glasses cannot be charged if the TV is in standby mode.
  • Check if the 3D Glasses are turned off. The 3D Glasses must be turned off to charge.
  • Check if the USB cable is connected properly.

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