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Technical Support
For Advantage technical support outside of North America, contact
you local Advantage distributor.
For Advantage technical support within North America, Extended Systems
offers 30 days of free Web Site technical support for all Advantage
products. After that, you can purchase an annual service contract
for Web site technical support that will cover any questions regarding
an Advantage product. Other service options are available if you need
telephone support with an Advantage product. Contact Advantage Sales
at 800-235-7576 x5030 for more information.
Annual Service Contract
Our Web Assist annual service contract provides you...
Web Assist - $95 per year for each site:
* Unlimited web site access to FAQs and knowledge base on Advantage
products. Available 24 hours a day, seven days a week.
* Requests for technical information posted for assistance with
Advantage products. Available Monday through Friday, 8-5 Mountain
Time.
Advantage Developer Zone
Try our Advantage Developer Zone Web site for quick and easy access to the
information you need. You can find product information, code samples
and technical support notes to assist you.
Web Support - Free
* http://Solutions.AdvantageDatabase.com
* Unlimited web site access to FAQs and knowledge base access
available 24 hours a day, seven days a week.
Web Assist - $95 per year for each site
* http://Solutions.AdvantageDatabase.com
* Requests for technical information posted for assistance with
Advantage products. Available Monday through Friday, 8 - 5
Mountain Time.
Internet/FTP - Free
* http://Solutions.AdvantageDatabase.com
* Support files available for download from our FTP site 24 hours
a day, seven days a week.
How to Sign Up
To purchase your Personal Identification Number (PIN) for Advantage
Web Assist, go to www.advantagedatabase.com/ADS/Support/Web+Assist.htm.
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